Marketing & commercial Services

Products & services

• Customer relations

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• Distribution policy

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• Electronic ticketing and E- services

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• Loyalty

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• Partnership and alliances

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• Purshasing performance

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• Revenue accounting

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• Revenue management pricing (RMP)

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• Sales & marketing organisation

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• Securing card data payments

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• The factors of sustainable profitability

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Training

• Alliances between airlines

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• Commercial seminar - passenger activity

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• Customer relationship management

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• Customer service

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• Loyalty programs

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• Management of a Call Center

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