CRISIS MANAGEMENT

The context: preparing for a crisis so as to face it more effectively

Crises regularly grab the headlines. Remember the problems faced by Coca Cola, Perrier and Mercedes, or the tragedies of the Tsunami, SARS and September 11.

Events that surround our everyday activity can lead to major crisis situations, which can result in a loss of confidence, shake the foundations of the company or even lead to its disappearance.

In a world that is becoming more and more unpredictable, crisis management has become a necessity so as to anticipate and adapt with responses that are collectively credible and legitimate, in areas that are always subject to intense public scrutiny.

Your Objectives

To set up a structure with variable geometry by taking into account human factors and the organisational dimension:

To predict and limit the impact of crises

To ensure your company’s continued existence

To maintain activity in case of crisis

To come to the assistance of victims and their families

Optimise the means available

Meet your regulatory and contractual obligations

Our Offer

Create the conditions for optimal mobilisation of your organisation by:

- Revealing unexpected resources

- Developing resilience

- Creating new synergies

Together, we build reflexes and develop aptitudes to:

- Optimise the reactive ness of the organisation in an emergency

- Secure the activation of the activity restart plan

- Reduce the field complexity

- Facilitate rapid decision-making

- Develop crisis pedagogy
 

Our Know-how and Resources

Pilot the reflection, implementation and feedback phases

Develop pedagogy aimed at simplicity and the pragmatism (best practices, simulation exercises, thoughtful training)

Train for human factors in crisis management

Provide testimony

Use the AGIR crisis management software

IOSA standards

Benefit from a team of worldwide aviation experts, crisis professionals and specialists in human factors