Security crisis management

Illegal acts in the field of civil aviation represent a threat that must be taken very seriously. All aviation operators can be confronted with a more or less serious crisis due to various geopolitical factors: social and political, criminal acts or terrorism.

Your expectations

To define the operating mode of a crisis security command post from alarm to shutdown

Optimize the integration and interaction of the security command post within the overall crisis centre

Ensure the setup, autonomy and effectiveness of a preventive security structure in a crisis

Our Offer

We offer a one-day seminar that is complementary to the « awareness of crisis management fundamentals» seminar that has:
- A presentation of the specific elements,
- Detailed presentation of operators’ regulations and obligations
- Case studies on setting up a security command post
- Feedback from the AF-KL group following crises experienced over the last few years
- Interactive exchanges between participants and with the instructor
- Case study
 

Pedagogical Objectives

Understand the problem and the issues in the field of security in the context of a crisis in operations, or more specifically, in an attempt at or an illegal act.

Beyond the general notions, to identify the regulatory aspects and in particular IOSA standards.

Get to know the basics of the organisation to be put in place as well as the operational functioning of the security command post.

Course Content

Introduction: general: context and definition of the security dimension in a crisis and of the specific nature of a security crisis.

The objectives of the security command post: to allow the airline’s crisis group:
- To take the essential decisions
- To meet regulatory and contractual obligations
- To bring assistance to victims and their families
- To ensure the continuity of operations

Stages of the crisis
- Alert procedure for security command post
- Procedure for mobilising resources, managing documentation and securing buildings
- Shutting down the security command post

Fundamentals of the security command post
- Coordination with the central crisis centre
- Procedure and checklists
- Tools to gather information on the security measures applied
- Training & simulation exercises
- Feedback

Practical approach
- Role play : running the security command post
- Reinforcing complementarity with the operator’s security programme (ACSP)
- Meeting IOSA standards